CustomerServiceContact
Identifies the contact information of the person, organization, department, or group that is responsible for customer service.
Element information
Namespace: http://www.openapplications.org/oagis/10
Schema document: Common.xsd
Type: ContactType
Properties: Global, Qualified, ID: oagis-id-b6147409c5824790a16f615dd45f38dc
Content
- Sequence [1..1]
- PersonName [0..*] Specifies the details of the designator used to refer to an individual
- RoleCode [0..*]
- JobTitle [0..1] Is the position or designation of the pesron with whom associated within the given organization. Examples are Director, Software Engineer, Purchasing Manager etc
- Responsibility [0..*] A text description of the responsibility of the associated entity.
- OrganizationUnitID [0..1]
- Communication [0..*]
- TelephoneCommunication [0..*]
- EMailAddressCommunication [0..*]
- InternetAddressCommunication [0..*]
- Preference [0..1]
- EffectiveTimePeriod [0..1] A time period in which an associated object is effective.
- Extension [0..1] Allows the user of OAGIS to extend the specification in order to provide additional information that is not captured in OAGIS.This is done by defining the additional information in XML Schema and referencing the new schema in the xml instance document through the use of namespaces. Once this is done the additional information defined there can be carried in the BOD XML instance document.The Open Applications Group will make best efforts to quickly consider all proposed submissions.The Extension is always the last element in all components, except where the component has been extended inline.
from type IdentificationTypefrom type ContactABIETypefrom type ContactBaseType
Attributes
| Name | Occ | Type | Description | Notes |
|---|---|---|---|---|
| typeCode | [0..1] | CodeType_1E7368 | from type IdentificationType | |
| actionCode | [0..1] | ActionCodeContentType | from type IdentificationType | |
| languageCode | [0..1] | LanguageCodeContentType | from type ContactABIEType |
Used in
- Type SupplierPartyBaseType
- Type SupplierPartyType via extension of SupplierPartyBaseType (Elements SupplierParty, ResponsibleSupplier)
- Type SuppliererPartyMasterBaseType
- Type SuppliererPartyMasterType via extension of SuppliererPartyMasterBaseType (Element SupplierPartyMaster)
Sample instance
<CustomerServiceContact> <ID/> <IDSet> <ID/> </IDSet> <PersonName> <ID/> <IDSet> <ID/> </IDSet> <FormattedName/> <PreferredName/> <GivenName/> <MiddleName/> <FamilyName/> <TitleAffixCode>normalizedString</TitleAffixCode> <PreferredSalutationCode>normalizedString</PreferredSalutationCode> <GenerationAffixCode>normalizedString</GenerationAffixCode> <QualificationAffixCode>normalizedString</QualificationAffixCode> <Initials/> <Usage> <ID/> <IDSet>... </IDSet> <GeographicalRegionCode>normalizedString</GeographicalRegionCode> <LegalIndicator>true</LegalIndicator> <FormattedName/> <FormattedAddressUse>... </FormattedAddressUse> <EffectiveTimePeriod>.................. </EffectiveTimePeriod> <Extension>....................................... </Extension> </Usage> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </PersonName> <RoleCode>normalizedString</RoleCode> <JobTitle/> <Responsibility/> <OrganizationUnitID>normalizedString</OrganizationUnitID> <Communication> <ID/> <IDSet> <ID/> </IDSet> <Name/> <ChannelCode>normalizedString</ChannelCode> <UseCode>normalizedString</UseCode> <CountryDialingCode>normalizedString</CountryDialingCode> <AreaDialingCode>normalizedString</AreaDialingCode> <DialNumber/> <PhoneExtension/> <Access/> <Address> <ID/> <IDSet>... </IDSet> <Name/> <AttentionOfName/> <CareOfName/> <BuildingNumber/> <BuildingName/> <BlockName/> <StreetName/> <StreetTypeCode>normalizedString</StreetTypeCode> <Floor/> <Unit/> <StairCase/> <Door/> <PostOfficeBox/> <DeliveryPointID>normalizedString</DeliveryPointID> <PlotID>normalizedString</PlotID> <CityName/> <CitySubDivisionName/> <CountrySubDivisionCode>token</CountrySubDivisionCode> <CountryCode>token</CountryCode> <PostalCode>normalizedString</PostalCode> <Status>... </Status> <Preference>... </Preference> <GeographicalCoordinate>... </GeographicalCoordinate> <Usage>... </Usage> <Extension>....................................... </Extension> </Address> <URI>normalizedString</URI> <HTMLPreferredIndicator>true</HTMLPreferredIndicator> <Text/> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <Preference> <ID/> <IDSet>... </IDSet> <PrioritySequenceValue>1</PrioritySequenceValue> <EffectiveTimePeriod>.................. </EffectiveTimePeriod> <AvailableTimePeriod>.................. </AvailableTimePeriod> <UnavailableTimePeriod>.................. </UnavailableTimePeriod> <Description/> <Note/> <Extension>....................................... </Extension> </Preference> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </Communication> <TelephoneCommunication> <ID/> <IDSet> <ID/> </IDSet> <ChannelCode>normalizedString</ChannelCode> <CountryDialingCode>normalizedString</CountryDialingCode> <AreaDialingCode>normalizedString</AreaDialingCode> <DialNumber/> <PhoneExtension/> <Access/> <FormattedNumber/> <Preference> <ID/> <IDSet>... </IDSet> <PrioritySequenceValue>1</PrioritySequenceValue> <EffectiveTimePeriod>.................. </EffectiveTimePeriod> <AvailableTimePeriod>.................. </AvailableTimePeriod> <UnavailableTimePeriod>.................. </UnavailableTimePeriod> <Description/> <Note/> <Extension>....................................... </Extension> </Preference> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <Usage> <ID/> <IDSet>... </IDSet> <GeographicalRegionCode>normalizedString</GeographicalRegionCode> <LegalIndicator>true</LegalIndicator> <FormattedName/> <FormattedAddressUse>... </FormattedAddressUse> <EffectiveTimePeriod>.................. </EffectiveTimePeriod> <Extension>....................................... </Extension> </Usage> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </TelephoneCommunication> <EMailAddressCommunication> <ID/> <IDSet> <ID/> </IDSet> <UseCode>normalizedString</UseCode> <EMailAddressID>normalizedString</EMailAddressID> <HTMLPreferredIndicator>true</HTMLPreferredIndicator> <Preference> <ID/> <IDSet>... </IDSet> <PrioritySequenceValue>1</PrioritySequenceValue> <EffectiveTimePeriod>.................. </EffectiveTimePeriod> <AvailableTimePeriod>.................. </AvailableTimePeriod> <UnavailableTimePeriod>.................. </UnavailableTimePeriod> <Description/> <Note/> <Extension>....................................... </Extension> </Preference> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </EMailAddressCommunication> <InternetAddressCommunication> <ID/> <IDSet> <ID/> </IDSet> <UseCode>normalizedString</UseCode> <Preference> <ID/> <IDSet>... </IDSet> <PrioritySequenceValue>1</PrioritySequenceValue> <EffectiveTimePeriod>.................. </EffectiveTimePeriod> <AvailableTimePeriod>.................. </AvailableTimePeriod> <UnavailableTimePeriod>.................. </UnavailableTimePeriod> <Description/> <Note/> <Extension>....................................... </Extension> </Preference> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </InternetAddressCommunication> <Preference> <ID/> <IDSet> <ID/> </IDSet> <PrioritySequenceValue>1</PrioritySequenceValue> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <AvailableTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </AvailableTimePeriod> <UnavailableTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </UnavailableTimePeriod> <Description/> <Note/> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </Preference> <EffectiveTimePeriod> <InclusiveIndicator>true</InclusiveIndicator> <StartDateTime></StartDateTime> <StartTime>token</StartTime> <Duration>P1Y2M3DT10H</Duration> <EndDateTime></EndDateTime> <EndTime>token</EndTime> </EffectiveTimePeriod> <Extension> <AnyExtension> <!--any element--> </AnyExtension> <Amount/> <Code/> <DateTime></DateTime> <ID/> <Indicator>true</Indicator> <Measure/> <Name/> <Number>1.0</Number> <Quantity/> <Text/> <Time></Time> <ValueText>string</ValueText> </Extension> </CustomerServiceContact>